A patient-centered approach to nursing focuses on the patient's personal needs, wants, desires, and goals so that the individual becomes central to the care and nursing process. This can mean putting the patient's needs, as they define them, above those identified as priorities by health care professionals.
Some key components of patient-centered care include:
In order to achieve patient-centered care, nurses need to understand the biographies of patients and their families. Person-centered care is achieved by taking a strong interest in the patient’s own experience of health, illness, injury, or need. Nurses must work with the patient's definition of the situation, as well as that presented through a medical or other diagnosis.
Paying attention to the life stories and experiences of patients is the only way nurses will get to know their patients and their goals for the future. Achieving this can be challenging, as it requires time to listen and talk.
More than a trend, industry experts and policy advocates support person-centered care as a strategy that benefits the entire healthcare system.
There is no doubt that the model benefits patients who become more empowered and receive better care. But patient-centered care can also positively impact hospitals' bottom lines.
Adopting truly patient-centered care is a key objective for the nursing profession. To achieve this nurses need the right level of knowledge, skills and experience. If clinical success can be balanced with a profitable business model, patient-centered care is a win-win strategy.
How do you practice patient-centered nursing care at your organization? Leave us a comment below.