When nurses aren’t available, missed nursing care is common, which feeds patient dissatisfaction.
5 Ways Facilities Can Benefit From Patient-Centered Care
The ways that nurses communicate with patients impacts quality of care, patient satisfaction, and reimbursement.
The quality ratings are designed to help consumers compare hospital sites.
Why is effective communication between caregivers more crucial than ever?
Patient satisfaction isn't always based on nursing care alone.
Nurses share practical takeaways from communication training.
By demonstrating compassion, nurses hold the power to improve HCAHPS scores.
Patient education and patient engagement play a crucial role in improving patient outcomes.
As initiatives under the Affordable Care Act increasingly tie quality to reimbursement, hospitals are using databases like NDNQI to improve their nursing performance.