Patient satisfaction is becoming increasingly aligned with improved outcomes and increased CMS reimbursements.
With over 1/3 of Medicare patients readmitted to the hospital after 90 days, it's more critical than ever to focus on discharge best practices.
When nurses aren’t available, missed nursing care is common, which feeds patient dissatisfaction.
5 Ways Facilities Can Benefit From Patient-Centered Care
The ways that nurses communicate with patients impacts quality of care, patient satisfaction, and reimbursement.
The quality ratings are designed to help consumers compare hospital sites.
Why is effective communication between caregivers more crucial than ever?
Patient satisfaction isn't always based on nursing care alone.
Nurses share practical takeaways from communication training.
By demonstrating compassion, nurses hold the power to improve HCAHPS scores.