CALLING THE SHOTS

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      • The Value of Patient Navigators

        Published Aug 17 2018, 05:09 PM by Lippincott Solutions
        • patient care navigators
        • patient outcomes
        • Patient satisfaction

        Nurse patient navigators can play a unique role in improving health outcomes for underserved populations in a changing health care environment.

      • Bedside Shift Report: Positive Implications on Patient Care

        Published Aug 14 2018, 12:27 PM by Lippincott Solutions
        • quality outcomes
        • Patient satisfaction
        • Patient Experience of Care
        • medical errors

        How can shift change reporting at the bedside improve patient experience and overall care quality?

      • Study: Patient Satisfaction Grows with Nurse Staffing

        Published May 15 2018, 05:39 PM by Lippincott Solutions
        • Patient satisfaction
        • patient safety
        • University of Pennsylvania
        • HCAHPS
        • nursing staffing levels
        • University of Penn School of Nursing

        When nurses aren’t available, missed nursing care is common, which feeds patient dissatisfaction.

      • Update on Nursing Staff Ratios

        Published Mar 08 2018, 10:12 AM by Lippincott Solutions
        • Patient satisfaction
        • nurse satisfaction
        • healthcare quality
        • optimal nurse staffing

        What are the latest nursing staff models to keep patients safe and prevent nursing burnout?

      • Putting Patients First

        Published Feb 06 2018, 11:14 AM by Lippincott Solutions
        • patient outcomes
        • Patient satisfaction
        • Patient-centered care
        • HCAHPS

        5 Ways Facilities Can Benefit From Patient-Centered Care

      • Connecting through Communication

        Published Oct 31 2017, 05:00 PM by Lippincott Solutions
        • Patient satisfaction
        • nurse-patient communication
        • Patient-centered care
        • HCAHPS

        The ways that nurses communicate with patients impacts quality of care, patient satisfaction, and reimbursement.

      • 4 Tips for Improving HCAHPS Scores

        Published Aug 14 2017, 08:00 PM by Lippincott Solutions
        • patient education
        • reimbursement
        • Patient satisfaction
        • communication
        • data

        Handicapped by HCAHPS? Learn proven strategies to improve patient satisfaction.  

      • 6 Tips to Increase Patient Satisfaction

        Published Jan 16 2017, 07:00 PM by Lippincott Solutions
        • Patient satisfaction
        • HCAHPS

        Patient satisfaction isn't always based on nursing care alone.  

      • Engaged Leaders Spark Engaged Nurses

        Published Dec 27 2016, 07:00 PM by Lippincott Solutions
        • transformational leadership
        • Nurse leader
        • JONA
        • passive-avoidant
        • Patient satisfaction
        • nurse manager
        • transactional leadership
        • job satisfaction
        • outcomes

        When staff nurses have managers who care, they care, too.

      • Improving Communication Between Nurses and Physicians

        Published Jul 31 2016, 08:00 PM by Lippincott Solutions
        • Nurse physician relationship
        • EMR
        • patient outcomes
        • communication
        • electronic medical records
        • TJC
        • interdisciplinary communication
        • Patient satisfaction
        • The Joint Commission

        How can nurses and doctors improve their working relationships?  

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