Building a Competency Assessment Program: Nurse Orientation and Beyond

Learn how Mercy Health decreased new graduate orientation costs by more than $2 million in one year. 

Did you know that the average RN turnover rate is 17%, increasing to 29% for first-year nurses? Or that each percent change in RN turnover costs hospitals about $370k?

Today’s health systems are facing a perfect storm of challenges related to nursing competency. Critical nursing shortages coupled with unprecedented staff turnover rates and rapid changes in evidence-based practice equate to a costly and complicated strategic agenda for elevating nursing aptitude and proficiency.

As the fluid nature of healthcare employment continues to widen the clinical knowledge gap, organizations must adapt accordingly to ensure optimal patient safety and positive, reimbursable outcomes.

Learn how the implementation of a standardized competency assessment program at a large, Magnet-designated health system enabled them to decrease variability of care, improve nursing retention, and ultimately decrease new graduate orientation costs by more than $2M in one year.

Download the white paper now

Watch our free 90-minute webinar to review the nurse onboarding and nurse residency best practice model at a leading, Magnet-designated health system.


  • Deborah Young, MSN, RN-BC, CPN
    System Director for Clinical Education
    Mercy Health
  • Phyllis Doulaveris, DNP, RN, NEA-BC, CPHQ
    System Chief Nurse Executive
    Mercy Health